Terms of Service
Last updated: August 2, 2026
These Terms of Service ("Terms") govern your use of this website and any services provided by Tree Logistics ("we," "us," or "our"). By requesting an estimate, scheduling work, or using this website, you agree to these Terms.
Estimates & Pricing
Estimates are provided free of charge and are based on the information and property access available at the time of the visit. Final pricing may be adjusted if job conditions differ materially from what was assessed (e.g., hidden hazards, obstructed access, additional debris).
Scheduling & Weather Delays
Tree work is weather-dependent. We will make reasonable efforts to notify you of delays due to weather, equipment issues, or safety concerns, and will reschedule as promptly as possible.
Property Access & Owner Responsibilities
- The property owner (or authorized representative) is responsible for identifying property lines, underground utilities, septic systems, and irrigation lines prior to work.
- Customers are responsible for obtaining any permits or HOA approvals required for the work, unless otherwise agreed in writing.
- Please secure pets and remove valuable or fragile items from the work area before our crew arrives.
Limitation of Liability
Tree Logistics carries general liability insurance and takes industry-standard safety precautions. While we take great care to protect your property, tree work carries inherent risk. We are not responsible for incidental damage to lawns, driveways, fences, or landscaping that results from reasonable and necessary access to perform the work, except where caused by our negligence. Claims for damage must be reported within 48 hours of job completion.
Payment Terms
Payment is due upon completion of work unless other arrangements are agreed to in writing in advance. We accept cash, check, and major payment apps. Promotional discounts (such as our 10% off $500+ special) apply only when mentioned prior to invoicing and cannot be combined with other offers unless stated otherwise.
Cancellations
We ask for at least 24 hours' notice to cancel or reschedule a confirmed appointment. Repeated late cancellations may affect future scheduling availability.
Photo & Testimonial Release
We may photograph completed work for portfolio and marketing purposes. We will not publish images that clearly identify your home address or personal information without separate consent.
Website Use
This website and its content are provided "as is" for informational purposes. We make reasonable efforts to keep information accurate but do not guarantee that all content is current or error-free.
Governing Law
These Terms are governed by the laws of the State of Indiana, without regard to conflict-of-law principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms? Reach out at (317) 373-5189 or via our Facebook page.